Guild News

BfA release times

by Poisonenvy, 11 days ago

For the first time ever, Blizzard have announced they are launching the next expansion at the same time, everywhere (which I'm a bit sad about, because I always liked that we were in there before the US :p)

The map showing times/dates is below:

  • Americas (PDT) - August 13* 3:00p.m.
  • Europe (CEST) - August 14 12:00a.m.
  • Taiwan (CST) - August 14 6:00a.m.
  • Korea (KST) - August 14 7:00a.m.
  • ANZ (AEST) - August 14 8:00a.m.
  • UTC - August 13 10:00p.m.

*To align with other regions, the Americas will launch slightly ahead of August 14 in local time.

 

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EU finally gets it's own Gear Store

by Poisonenvy, 13 days ago

 

Blizzard have announced they have finally launched an EU version of their gear store .. no more worrying about import duties and silly additional costs!

General

How is the European Gear Store different?

With items shipping from our European warehouse, shoppers in the 28 EU member states can now get their hands on their favorite Blizzard collectibles, apparel and more, with lower shipping costs, faster delivery, and no import duties.

Geek your everyday!

Do I need a Blizzard account to place an order?

You can make purchases on the EU Gear Store as a guest, but you can also create an account using your existing Blizzard account.

How can I create a Blizzard account?

If you don’t have an existing Blizzard account, head to https://eu.battle.net/login/ and click on “Create a free Blizzard Account”.

Why should I create an account?

Logging in with a Blizzard account will let you access your order history, track your orders, save your shipping address, and securely store your billing information to facilitate the checkout process. 

How secure will my data be if I create an account on the EU Gear Store?

Any personal data collected and/or processed in connection with your use of the EU Gear Store will be subject to our Privacy Policy.  We maintain physical, technical, and administrative safeguards to ensure the protection of your data.

I've purchased products on the US Gear Store in the past; will my details transfer over? 

Your US Gear Store order history unfortunately can’t be transferred to your EU Gear Store account, but it won’t be lost either. Your order history will still be saved on the US Gear Store and will be accessible by logging in to the US version of the site.

Can I still shop on the US Gear Store?

All EU customers are still eligible to shop on the US Gear Store, however, orders may be subject to import duties and custom taxes depending on your country of delivery.

Languages

In which languages is the EU Gear Store available?

The site is currently available in English, French, and German. More languages should be coming in the future!

How are my default currency and language determined?

Your current location (IP address) determines if you are shown prices in GBP (£) or Euros (€). The language displayed is based on the language selected in your browser settings.

How can I change my currency and language preferences?

You can change your preferences at the bottom of the page.

Purchasing

Which payment methods are available on the EU Gear Store?

Common EU payment methods such as PayPal and major credit cards like VISA, Mastercard, and American Express are available on the EU Gear Store.

Why are the prices on the US Gear Store and the EU Gear Store different?

Prices available on the EU Gear Store include any applicable VAT and are set according to region standards. 

How can I estimate my clothing size?

A sizing guide is available for apparel items in order to help you choose the best size.

Each product is unique, and we always recommend that you check our size charts before adding items to your cart. You may want to take the measurements of a similar apparel item (the width of the item just below the arms and the length from shoulder point to hip) and compare them to our size chart.

Where will my order be shipped from?

Blizzard European Gear Store products are shipped from our facility in The Netherlands, which has a separate inventory from the US Gear Store.

What if a product I want is available on the US Gear Store but not the EU Gear Store?

Due to separate inventories, some products may be available on one site and not the other. If an item you’re interested in is not available on the EU Gear Store, you may purchase it directly on the US Gear Store (import duties, customs, and taxes may apply).

Can I leave reviews on EU Gear Store products?

Only visitors with a Blizzard account can leave product reviews, and only on products you have purchased. To do so, head to the product you wish to review and submit your comments. Be sure to see our Customer Review FAQ for information on how we moderate reviews.

Shipping

What shipping methods are available on the EU Gear Store?

The European Gear Store offers two different shipping methods, either Postal Priority (no tracking number) or Courier (with tracking).

How much does shipping cost?

The rate may vary depending on the weight of your package, your shipping destination, and the shipping option you choose for your order. The precise rate will be calculated automatically and displayed during the checkout process.

Which countries do you ship to?

Shipping Destination

US Gear Store (gear.blizzard.com/us/)

EU Gear Store (gear.blizzard.com/eu/ & gear.blizzard.com/uk/)

United States

YES

NO

European Union*

YES

YES

* European Union countries include the 28 EU member states (excluding overseas territories): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden , United Kingdom

What if my country isn’t listed?

If your country is not part of the 28 member states of the European Union, you can still order from the US Gear Store. However, your order may be subject to import duties and taxes. 

Refunds & Returns

How can I report an issue with my order (defect, exchange, refund request, etc.)? 

Please check our Terms of Sale and contact our Customer Support team for help.

Can I cancel or return my order if I change my mind?

If you are a resident of the European Union, you have the right to withdraw your purchase request within 14 days of receipt of your order without stating any reason. Please refer to the “Right of Withdrawal” section in the Terms of Sale for more information on how to exercise this right.

How do I cancel an order?

You can cancel any order you have recently placed, as long as it has not shipped. This option will remain available up to 30 minutes after placing your order. To use it, please log into your account and use the option to cancel your order.
If you are trying to cancel a pre-purchase order and receive an error, you may need to wait up to one hour after placing the order before you can cancel it. This is a technical limitation caused by the way funds are cleared for pre-orders.

Pre-Purchase/Promotions

How does the pre-purchase system work?

When you pre-purchase an item on the EU Gear Store, the payment is processed immediately, and the item is delivered to you once stock is available (within the timeframe stated in the product description).

You have the right to cancel your pre-purchase and request a refund before the product is shipped. Once the product has been shipped, if you are a resident of the European Union, you have the right to withdraw your purchase request within 14 days of receipt of your order without stating any reason. Please refer to the “Right of Withdrawal” section in the Terms of Sale for more information on how to exercise this right.

Can I change my pre-purchase order from the US Store to the EU Store?

Not directly, but you can cancel the US pre-purchase and place a new one on the EU Gear Store (as long as stock is available). To cancel your original order, log into your account on the US Gear Store and use the option to cancel it. This will only work if the order is still pending and has not shipped yet. Then you can place your EU pre-purchase on the EU Gear Store.

Note: We recommend making sure you can complete the new pre-purchase order, and that stock is available, before canceling your original order.

Are promotions available on the US Gear Store also valid on the EU Gear Store?

Local promotions are subject to specific conditions that may not be mirrored on both sites, therefore we cannot guarantee that the same promotion will be offered in both regions simultaneously. If you wish to benefit from a specific promotion, please place an order on the Gear Store offering that promotion.

I received a US Gear Store promotional code; can I use it on the EU store?

Promotional codes only apply in the region where they’re issued. Therefore, a US Gear Store promotional code can’t be redeemed on the EU Gear Store.

You can visit the EU Gear Store here: https://gear.blizzard.com/eu

 

 

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Discord vs Teamspeak

by Poisonenvy, 18 days ago

As a guild, we have been using Teamspeak for a number of years now.  We managed to get a special licence to have a free, very large voice server which is kindly hosted and maintained by one of our members.  This requires some work on his behalf as he needs to keep ensuring it is up to date, working and has the licence renewed regularly.

Having this server has many plus sides .. including the size; the fact it's free; it's stable and it is "in-house" ... we're not relying on some large corporation in the US, for example, to keep things running - if there's a problem, we can contact the man in charge direct

It does also seem to have a few problems though - less and less people appear to be using it "as default", so new members have to download new software, and then set it up - which isn't always easy or obvious; the overlays seem to be causing problems - some reporting lag spikes and framerate drops when using it, some struggling to get the overlay to work at all.

We are seeing more and more people use Discord, and indeed we do have voice chat channels set up that we used once when there was a Teamspeak problem, and that are used fairly regularly for dungeons and raids that are not our standard Wednesday/Friday raids.

So I'm considering switching over to using Discord as our "default" voice chat and, for the time being, keeping Teamspeak as a backup.

Having said that .. I don't use Discord voice chat regularly, so would like opinions for and against both options.  I don't know how stable Discord is, what the sound quality is like on a regular basis and how well the overlay works, compared to Teamspeak.

I've added a question regarding this to the guild raids channel in our Discord, but am aware that not everyone is on our Discord so would also like comments here.

 

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Roster Updates

by Poisonenvy, 53 days ago

The following roster updates have been made today:


From Pup to Cub

Amarune-Mazrigos, Avardeath, Byron, Coe, Draxit, Felskors, Hotzoy, Joyzoy, Lhorily, Prayash, Qzoy, Rashiane, Rockaine, Shardana, Teila, Teyla, Thorrgad, Threida, Vaalan, Warrkid, Xayliah, Zenadori, Zhorazh.

From Cub to Juvenile

Asurmen, Coez, Nixle, Rodelem, Threi.

From Juvenile to Wolf
(alts placed in Wolf Alt rank)

Amaratsu, Halftor, Jestyr, McMuffindk, Nekysor, Njau, Redluster, Shabb, Stonewal, Xiuxiu, Zoneseek.

From Wolf/Wolf Alt to Werewolf

Andarael, Mingzhide, Rolim, Xantira.

For additional information on how the ranks work, please see that section in the guild rules.  If you believe there has been a mistake, feel free to reply below and I'll look into it.

If anyone regularly raids and was already (prior to today) at the Wolf/Wolf Alt rank, and wasn't placed in the Werewolf rank, please let me know.  Anyone who regularly raids and who has been promoted today to the Wolf/Wolf Alt rank will then be reviewed at the next set of promotions.

The following members have been removed due to long term inactivity (none of these members were in the MiA rank and the majority were inactive for around a year .. some of the lower ranked members were inactive for around 6 months):

Tachidk, Katzietroll, Linefa, Manolom, Dewiniaid, Glikaki, Vayne.

If any of these characters below to you, and you wish to remain in the guild, please contact me as soon as possible.  If you wish to return after two weeks, please reapply using the application form on our website.

Please note that, if you're intending on being away from the game for more than 3 months, you should speak to me and we can either arrange to have a note placed against you in the roster (for shorter periods of time) or we can place you in the MiA rank, which will give you around 1-2 years before you're likely to be removed from the guild.

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Remote Auction House closing ...

by Poisonenvy, 68 days ago

 

As many of you may be aware (hopefully, especially, any who actually use it) the Remote Auction House is being withdrawn from service.  This is part of The Armory mobile app.  There had been some rumours that perhaps it was being replaced with something else, but that doesn't appear to be the case:

Originally posted by Blizzard (View Original)

The WoW Remote Auction House will be deactivated on April 18, 2018. On that date, you will no longer be able to view Auction House listings or make Auction House transactions through the official WoW website or the WoW Armory app, and all links will be removed from our website. After April 18, you’ll still be able to use the WoW Armory app for all other purposes, including accessing your character profiles, talent calculators, event calendars, and more.

API & Community Sites Unaffected
Some World of Warcraft community sites make use of Blizzard’s API to access Auction House–related data, and we will continue to support for that. If you regularly visit a site that accesses data from the Auction House to keep an eye on the price of fish, you (and they) can continue to do so after April 18. Carry on fish-watching to your heart’s content.

Azeroth Auctioneers Need You
In the meantime, eager auctioneers all over Azeroth are still available and conducting business as usual, so seek them out for all of your Auction House needs. Time is money, friend!
Apparently this will NOT impact community sites and addons like TradeSkillMaster or The Undermine Journal. Both of these sites utilise different Auction House APIs that Blizzard will continue to support. You will still be able to receive pricing updates for items within the game, using both of these addons.
 
Blizzard went on to explain why:
 
Originally posted by Blizzard (View Original)

The most logical explanation is that costs to keep it updated are not worth the relatively small number who use it.

Basically this. The Web/Mobile Auction had a lot more issues with keeping it up than it was really worth for the small amount of players that actually used it. Trying to tackle and fix those issues (for transparency the majority were just exploits) just takes dev time away from working on new content. While it may change in the future, we currently at this time aren't planning to bring this back.

Because they need to show investors that people are still logging into the game.

If you really, truly believe us deprecating the mobile Auction House, which was used by the tiniest fraction of a single percent of the community, has anything to do with the health of the game, then I don't think we're ever going to be able to see eye to eye on much.
 

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Battle for Azeroth - Release Date Announced!!

by Poisonenvy, 75 days ago

Woohoo!  Time to put 14th August in your diaries!

 

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Battle for Azeroth - Collectors Edition

by Poisonenvy, 75 days ago

Blizzard have made an announcement regarding the physical Collectors Edition, which is especially relevant to anyone who wants to buy/has already bought the digital version:

Upgrading from Standard or Digital Deluxe to Collector’s Edition

If you’ve purchased a digital copy of Battle for Azeroth, but want to upgrade to the Collector’s Edition, we will automatically credit you the cost of the digital copy in Blizzard Balance - as long as you enter the Collector’s Edition key before 11:59pm PST on December 31, 2018. When you enter the key from your Collector’s Edition, we will see the original transaction on your account and the credit will kick in. Remember, you will need to enter the Collector’s Edition key before the end of the year, as automatic Blizzard Balance credits will be turned off at 11:59pm PST on December 31, 2018.

Please note, if you bought a standard edition then upgraded to a digital deluxe, you will be credited for the original copy only.

Standard Digital / Digital Deluxe > Collector’s Edition

If you bought the Standard OR Digital Deluxe copy of Battle for Azeroth and pre-ordered the Collector’s Edition, your Blizzard Balance credit will be the price you paid for the original copy.

Standard Digital > Digital Deluxe > Collector’s Edition

If you bought the Standard digital copy, upgraded to Digital Deluxe at a later date, then pre-ordered the Collector’s Edition of Battle for Azeroth, your Blizzard Balance credit will be the price you paid for the original Standard Edition.

Which sounds much better than previous ways they've handled digital v physical versions.

Included in the Collectors Edition is:

Double-Sided Story Book: Elegy & A Good War

Every great war story has two sides. This limited edition hardback version collects two new World of Warcraft novellas depicting the Burning of Teldrassil from the point of view of the Alliance (Elegy, by Christie Golden) and the Horde (A Good War, by Robert Brooks). Each story includes original artwork exclusive to this edition*.

Horde & Alliance Double-Sided Mark of Allegiance

Declare your allegiance with this hefty, double-sided Mark of Allegiance. Place it somewhere prominent, with your chosen faction proudly facing out into the world for all to see. Includes stand.

Collector’s Edition Digital Soundtrack

A digital key to download the stirring orchestral pieces from the Battle for Azeroth soundtrack, the perfect mood music for laying siege to your enemies. 

World of Warcraft: Battle for Azeroth PC/Mac Game Key

Digital key to unlock the full version of Battle for Azeroth.

Epic In-Game Content

Unlock a treasure trove of Horde- and Alliance-themed in-game content within World of Warcraft and across other Blizzard games:

World of Warcraft©

  • Gilded Ravasaur Horde Mount
  • Seabraid Stallion Alliance Mount
  • Tottle, The Baby Tortollan Pet
  • Character Boost to Level 110

Hearthstone©

  • Azeroth is Burning Card Back

Heroes of the Storm©

  • Primal Flamesaber Mount

Overwatch©

  • Tracer Alliance Banner & Horde Banner Emotes
  • Torbjorn For the Alliance & For the Horde Emotes
  • Zandalar & Kul’Tiras Icons
  • Anduin, Jaina, Sylvanas and Varok Sprays

StarCraft II©

  • Alliance & Horde Sprays

*Both stories will become available online later this year, but buying the Collector’s Edition will remain the only way to own the exclusive hardback version containing original artwork.

 

 

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